Training takes two forms:
1. Health and Wellbeing programs generally conducted as Lunchtime Seminars or Health and Safety talks.
2. Training designed to meet your organisational development needs. These programs are typically designed and delivered to meet your needs, following discussion with one of our consultants.
Examples of programs that have been conducted for our clients include:
Health and Safety
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Fitness for Work and Managing Alcohol and Drugs
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Supervisors Program - Managing Fitness for Work.
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Fatigue Management
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Supervisors Program - Fatigue Management
Personal and Professional Development
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Team Development - The human dynamics of teamwork
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Team Development - The strategic focus
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Stress Management - Understanding yourself and your boundaries
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Stress Management - Managing the work environment.
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Dealing with Difficult Customers
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Dealing with Difficult and Hostile Customers
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Customer Service
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Customer Service in a multicultural environment
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Making presentations with impact
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Sales and Service Excellence (Phone based service and selling)
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Train the Trainer
Management Development
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A comprehensive Leadership Development Program
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Performance Management
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Supportive Manager Behaviours
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Supervisory and Management development
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Managing human issues in the workplace - Understanding and managing the impact of Loss, Grief and Trauma.
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Trauma Management
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Managing human issues in the workplace - Managing organisational change
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Counselling skills for Managers and Supervisors
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Communication skills for Managers and Supervisors
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Mentoring
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Coaching for optimal performance
Organisational Development
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Dealing with Organisational Change
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Discrimination Awareness Training
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Managing discrimination and harassment complaints.
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Facilitated process of vision creation, strategic development, culture change and transition management
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Conduct of employee surveys and reporting, with recommendations and strategies to address key areas for development
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